How we handle information from this website, the Jangera chat and your service enquiries.
Controller and contact
Jangera.AI is the service brand. The controller’s verified identity belongs in the Legal notice. For privacy requests, write to hello@jangera.ai.
What we use and why
We use your name, reply contact, language, brief, selected services and package to answer your enquiry and prepare a contract (GDPR Article 6(1)(b)). An optional newsletter choice is separate consent (Article 6(1)(a)); you can withdraw it by email at any time. IP-derived rate-limit identifiers, request times and delivery status protect the service under our legitimate interest (Article 6(1)(f)). Server access logs may contain IP addresses. Required accounting records are kept under Article 6(1)(c). We do not sell your data or make decisions with legal effects solely by AI.
Chat, recipients and transfers
Knowledge-base answers are generated in your browser. Questions needing a live model send recent conversation context to the configured provider: OpenAI, OpenRouter or Together AI. Our proxy does not log chat content and requests no persistent response storage from OpenAI; provider security retention and processing terms still apply. Chat remains in session storage in your tab until cleared or the session ends. You choose whether to attach it to an enquiry. Enquiries are delivered to authorised staff through Telegram. Hosting, email, AI and messaging services may process data outside the EEA; the operator must verify processor agreements, recipients and applicable transfer safeguards before enabling them. Do not submit passwords, payment details or sensitive personal data.
Retention and your choices
Enquiries are retained for up to 12 months after the last contact unless a contract, legal duty or dispute justifies longer. Technical diagnostics and request replay state are removed after 30 days; rate-limit state after its 24-hour window and expired session files after one hour, through scheduled cleanup. No chat transcript is stored in application logs. Contract and invoice retention follows applicable law. External providers have their own retention schedules; ask for the relevant information. You can clear a chat with the reset button and manage browser storage in Cookie settings.
Your rights
You may request access, correction, erasure, restriction, portability and objection where applicable, withdraw consent, and complain to a competent supervisory authority. See Your GDPR rights. We normally respond within one month. We collect only proportionate identity evidence. The service is not intended for children under 16 to submit personal data independently. Updates are dated on this page.